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Coming Soon

Conflict Resolution and De-Escalation

Date and Time:

Friday, June 16, 2017 - 09:00 AM - 04:00 PM


As social beings, we cannot avoid engaging with others and occasionally facing conflicting situations. As we have all experienced, conflicting situations can be difficult to handle, especially when emotionality amplify and distort our thoughts and behaviors. At the point, when conflicts deteriorate into an angry response, the communication is no longer effective. To get to a level of cooperation, individuals in any relationship must adopt "Conflict Resolution and De-escalation" skills.  

Who should attend?

This workshop is designed for clinicians, clinical supervisors, program managers and executives in substance abuse, mental health, prevention agencies, Managing Entities and DCF program staff.

Presented by:

 Kathryn Davidson is a licensed clinical social worker and clinical advisor to the National Council for Behavioral Health, providing clinical expertise and advisement to the Care Transitions Network, a care coordination program in New York State. She oversaw the technical assistance and curriculum for that program. The curriculum was focused on preparing workforce development to improve patient and family engagement. Previously, she was director of clinic services at Liberty Resources, Inc., in Syracuse, NY, where she implemented risk reduction strategies that lead to a decrease in emergency room visits and inpatient hospital stays.


Coconut Creek, FL 

Hotel Information:

                            Hampton Inn & Suites Coconut Creek

5740 State Road 7, Coconut Creek, FL 33073

Meeting Room: Coconut Creek


5.5 Continuing Education Units/Contact Hours are provided for this event

Florida Certification Board Provider #A-001, Exp. Date 12/31/2017
Florida Board of Social Work, Marriage and Family Therapy and Mental Health Counseling Provider #50-676, Exp. Date 3/31/2019
Florida Board of Nursing Provider #50-676, Exp. Date 10/31/2018


Workshop Registration is Full

Please email Cynthia Berg ( to be added to the waiting list.

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